Comstar Technologies
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ABOUT COMSTAR

Comstar Technologies was founded in West Chester, Pennsylvania in 1989. Comstar has had continued success and growth by performing the highest-quality work and utilizing the latest technology and equipment. Comstar continues to grow as a full-service provider of small & mid-sized telephony, cabling, A/V and security systems to its customers nationwide.

 

Comstar has received multiple recognitions, including the "SMB Expert Business Partner", which recognizes business leadership with outstanding commitment to Avaya and customer satisfaction. Staying in touch with local business and industry is another important reason why Comstar has such a strong reputation. As a member of both the Greater Philadelphia Chamber of Commerce and the Greater West Chester Chamber of Commerce, Comstar believes it can help local companies succeed by offering solutions to their telecommunications needs that fit within tight budgets. Contact Comstar Technologies today to discuss how we can help your company succeed.

 

 

MISSION STATEMENT

Comstar Technologies and its family of employees exist with one singular goal; to exceed customer expectations. Comstar has grown due in large part to our attention to this task. We have guided our technicians and support staff over the years to use this goal as their primary decision making tool. Simple as it is, the clear goal to create overly satisfied customers has proven to be the cornerstone of our company’s foundation.

 

Founded in 1988, Comstar began as a Lucent phone system installation company for the Philadelphia tri-state area. Since its inception the company has grown with our customers’ needs to provide voice and data cabling, WAN infrastructure, and audio/visual solutions nationwide. We continue to grow with the help of our clients and excel in these industries due to three major mitigating factors: Customer Loyalty, Superior Technicians and Avaya Support.

 

Our customer loyalty can be traced back to our very first client – Moody’s Economy.com. The company was started in the basement of the owner Paul Getman with a four-line phone system. They have grown into hundreds of employees in ten countries and are considered to be the best economic forecasting company in the world. Very little remains the same from that company in the basement other than their choice of Comstar as their telecom vendor. We have the honor of counting several Fortune 100 companies as our clients and have long standing relationships with GMAC, Nationwide Insurance, Bankers Life, Principal Financial Group as well as others.

 

Our paramount strength in our industries is our technicians. They are among the highest trained and best compensated in the entire country, which is evident in the fact that our average technician has been with us for over seven years which is 325% higher than the national average. We pledge to our team to keep them as the best qualified and highly accredited technical leads by being diligent with our continuing training programs and manufacturer accreditations. Our technicians have a clear understanding that their success level on any project is tied solely to customer satisfaction and are the best in the industry at delivering that goal.

 

Comstar partnership with Avaya dates back to AT&T and then Lucent in 1988. We have sold, installed and maintained their equipment at over 94% of our customers for one reason only, it is the best available. We have been granted numerous awards from Avaya over the years for everything from sales numbers to customer satisfaction and continue to be among the highest referred vendor in the area. We have a four person team at Avaya who works hand in hand with our opportunities to assure that our clients receive every available benefit from both Comstar and Avaya. Comstar has achieved the highest status of SMB Expert for three years in a row and is one of only a handful of business partners in the world to achieve it more than once. Our relationship with Avaya is crucial to provide the best solutions for our customers.

 

 

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