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Jul 18

Hybrid Communications – The Best of Both Worlds?

The traditional voice to voice phone call is still respected as the one of the most effective ways to communicate in business. However, few if any businesses today evaluate new phone communications systems solely for the ability to make phone calls. Integration with ema
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Jun 07

Unified Communications as a Service (UCaaS) and Small Business

Does it seem like employee expectations continue to rise when it comes to the business tools they use? And understandably so, as the technology in their personal lives improves and accumulates, it is natural to expect that the technology in business will be even better.
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May 23

What Impression Does Your Phone System Leave for Your Customers?

How much does your business rely on your phone communications system? Without a reliable phone system, how can the critical interaction between your employees and customers take place? This dependability is crucial for your business to grow and thrive. Consider some ex
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May 10

9 Question Exam for Your Phone System

In just a few moments and clicks, your customers know you, and you know your customers. Your customers can give feedback about your business and let the digital world know their experience with your business quickly. Knowing that you are harnessing the power of all you
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May 02

Is Your Old PBX System Hindering Employee Satisfaction?

More and more employees are willing to sacrifice the stability of a 9-to-5 schedule for the ability to work when they want (and often where they want) in seeking their work-life balance. The result? Often an increase in productivity and employee satisfaction, a win-win
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