SERVICE ITEM |
PLATINUM SERVICE 24/7 *Best Value* |
GOLD SERVICE | SILVER SERVICE | |||
Normal Hourly Rate |
$80 | $95 | $115 | |||
Overtime Hourly Rate |
$80 | $142.50 | $172.50 | |||
Premise Visit Charge/Travel Rate |
$0 Premise Visit Fee | Standard | Standard | |||
24/7/365 Coverage |
 |
|||||
8am-5pm, Mon-Fri. Coverage |
|
|
||||
Comstar Connect |
|
|
||||
Same Day Replacement for |
|
|||||
Guaranteed 2-hour Emergency |
|
|||||
Guaranteed 4-hour Emergency |
|
|||||
Guaranteed 8-hour Emergency |
|
|||||
All Equipment Covered Under |
|
|
||||
Voice Disaster Recovery Assistance |
|
|||||
Back-up of Phone System |
|
|
||||
Priority Queue for Service |
|
|
||||
Guaranteed 8-Hour Normal |
|
|
||||
Free Phone Problem |
|
|
||||
Free Yearly End-User and |
|
|
||||
Customized New Hire Training |
|
|
|
|||
Remote System Repair |
|
|
|
|||
Firmware & Software Upgrades |
No Charge (up to highest 5.x series) |
No Charge (up to highest 5.x series) |
Standard | |||
Monthly Service Fee |
Price varies based on size of system. |
Price varies based on size of system. |
Price varies based on size of system. |
|||
Download PDF Version
© 2011 Comstar Technologies, 1155 Phoenixville Pike, Suite 101 West Chester, PA 19380 | web development by nimblelight