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May 17

Solid Disaster Recovery from Cloud Communications in 4 Ways

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Disaster can strike any time, whether it be a broken water pipe, fire, and as is said in the world of insurance, acts of God. The damage and havoc brought upon your business is unquestionable, and when time is money, there's no time to lose to get running again.

Most businesses focus on recovery plans for data storage and applications in the event of a disaster, but what about the impact of losing their phone communications system? In an emergency, both customers and employees need to reach you, and you need to be able to reach them. The old-fashioned phone chain might be a little bit helpful to keep in touch with employees, but not so much for customers.

A hosted phone solution, however, can keep your business running in the aftermath of a disaster. Regardless of your employees' location, a Cloud phone system can give them the same functionality as what they would have in the office. How a Cloud phone system delivers beyond your office walls

Here are four reasons why Cloud communications will bolster your disaster recovery strategy:

  1. Business Continuity: Cloud services are hosted in data centers of enterprise-strength security and redundancy, away from your business and safe from harm. Your customers would still be able to reach your business for post-disaster information and continue their own day-to-day business. You will have the means to seamlessly continue communicating with your team as well.
  2. Work Anywhere: If your employees cannot get to the office, can they still work from their homes or anywhere with an Internet connection? With a Cloud phone system, they can use a softphone (software that allows phone calls to be conducted over the computer without a physical phone set on the side) or an app on a mobile device to access all their office phone system functions.
  3. Collaboration Spells Productivity: Your Cloud communications solution does not limit you to only a basic phone system. Unified communications features like instant messaging, audio and video conferencing, desktop sharing, and web collaboration also enhance your Cloud solution, so your employees can work at an optimal level no matter the circumstances.
  4. Low Cost: As a monthly subscription based operations expense instead of a capital expense, the Cloud is much more cost effective than some might think. Not a budget breaker for your disaster recovery planning.

If your disaster recovery plan gains even just one extra day of business for you that would otherwise be lost, that one day of revenue and productivity alone could justify the up front cost of your disaster recovery strategy. Including Cloud-based communications mitigates the impact of the unexpected to your company and your customers, no matter where you and your employees may be.

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