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The Comstar Telescope

Looking for industry insights and technology trends? Our blog articles cover opinions, observations, and thought leadership from our seasoned experts with decades of experience and industry knowledge.

business phone system cloud phone system disaster recovery

Solid Disaster Recovery from Cloud Communications in 4 Ways

Disaster can strike any time, whether it be a broken water pipe, fire, and as is said in the world of insurance, acts of God. The damage and havoc brought upon your business is unquestionable, and when time is money, there's no time to lose to get running again. Most businesses focus on recovery plans for data storage and applications in the event of a disaster, but what about the...
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business phone system cloud phone system employee productivity

9 Question Exam for Your Phone System

In just a few moments and clicks, your customers know you, and you know your customers. Your customers can give feedback about your business and let the digital world know their experience with your business quickly. Knowing that you are harnessing the power of all your technology resources for fast paced business is key. So how well is your business harnessing the power of your phone system? If you're not...
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business phone system employee productivity employee satisfaction remote workers

Is Your Old PBX System Hindering Employee Satisfaction?

More and more employees are willing to sacrifice the stability of a 9-to-5 schedule for the ability to work when they want (and often where they want) in seeking their work-life balance. The result? Often an increase in productivity and employee satisfaction, a win-win for companies and the workforce alike. Does your PBX system allow for this flexibility? Or does it hinder your employees from greater productivity when they are...
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business phone system cloud phone system employee productivity remote workers

Cloud Phone Systems Deliver Beyond Your Office Walls

How many of your employees handle work-related tasks outside the office and/or beyond the famed 9-to-5 workday? Chances are they check in anywhere at anytime. But no matter what time and place they are working, they need the tools to complete their tasks and collaborate with coworkers or clients. Can this mobile functionality be provided without breaking the budget? It can, thanks to services from the Cloud. For example, with...
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business phone system cloud phone system disaster recovery remote workers

3 Ways a Cloud Phone System Can Save Your Budget

As employees' personal technology usage advances, demand for advanced technology in the business increases as well. Yet IT budgets all too often decrease. The gap between what IT can offer and what employees seek continues to widen. Enter Cloud communications, which allows companies of any size to obtain phone and network possibilities that only big businesses used to be able to purchase. Even with advanced features, it can also introduce...
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business phone system cloud phone system employee productivity ucaas unified communications as a service

Unified Communications as a Service – The PBX Journey to the Cloud

The Cloud has dramatically impacted how we do business, our infrastructure, our user access and security. Users can work anywhere at any time as applications break free from onsite hardware. And it's just getting started. Cloud treatment has reached business communications too, as users can access business phone system features and functionality anywhere. Not only can Cloud communications (also sometimes referred to as UCaaS, or Unified Communications as a Service)...
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