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Still Holding on to That Old Business Phone System?

Still Holding on to That Old Business Phone System?

by Allyson Whelan | Oct 27, 2016 | business phone system, employee productivity, employee satisfaction, small business

It’s the shirt that you just can’t toss, even though your wife begs you to wear something else each time you put it on. It’s the pair of shoes that you’ll never throw away, even though they’re beyond repair. Many of us have something...
Savings & Growth: How One Easy Telecom Change Can Drive Both

Savings & Growth: How One Easy Telecom Change Can Drive Both

by Allyson Whelan | Aug 3, 2016 | business phone system, sip trunking, small business

Business demands are constantly changing. Between employee fluctuation and seasonal changes, it’s hard to not overspend on telecom. Analog technology or digital lines require additional wiring and installation if you want to scale and can quickly put a hole in...
The 3 Cs to Look for in a Business Phone System

The 3 Cs to Look for in a Business Phone System

by Allyson Whelan | Jul 26, 2016 | business phone system, cloud phone system, customer service, employee productivity, small business

The only thing that really matters about your business phone system is that it connects you with your callers, right? And so all it really needs to be is just a line item on an expense budget? The truth is, though, it can improve your bottom line and can be an...
Hybrid Communications – The Best of Both Worlds?

Hybrid Communications – The Best of Both Worlds?

by Allyson Whelan | Jul 18, 2016 | business phone system, employee productivity, ucaas, unified communications as a service

The traditional voice to voice phone call is still respected as the one of the most effective ways to communicate in business. However, few if any businesses today evaluate new phone communications systems solely for the ability to make phone calls. Integration with...
Ensuring Disaster Recovery and Continuity with the Cloud

Ensuring Disaster Recovery and Continuity with the Cloud

by Allyson Whelan | Jul 12, 2016 | business phone system, cloud phone system, disaster recovery, phone outage

Your new promotional offer has been a huge success and your office is receiving the highest level of phone calls you’ve experienced in a long time. Your staff is returning new inquiries and customer calls as quickly as possible. But imagine if your phone system...
Choosing a Cloud Communications Provider? 3 Questions to Ask

Choosing a Cloud Communications Provider? 3 Questions to Ask

by Allyson Whelan | Jul 7, 2016 | business phone system, cloud phone system, ucaas, unified communications as a service

As a cost-effective alternative to CapEx spending for on-site hardware, many businesses have been moving to the Cloud for their technology use. Especially for SMBs, the Cloud enables enterprise-level functionality without the associated price tag. 3 Ways a Cloud phone...
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