The only thing that really matters about your business phone system is that it connects you with your callers, right? And so all it really needs to be is just a line item on an expense budget? The truth is, though, it can improve your bottom line and can be an...
Your new promotional offer has been a huge success and your office is receiving the highest level of phone calls you’ve experienced in a long time. Your staff is returning new inquiries and customer calls as quickly as possible. But imagine if your phone system...
As a cost-effective alternative to CapEx spending for on-site hardware, many businesses have been moving to the Cloud for their technology use. Especially for SMBs, the Cloud enables enterprise-level functionality without the associated price tag. 3 Ways a Cloud phone...
Collaboration tools have helped companies function well beyond the four walls of their office, allowing employees to work anywhere and promote a virtual workforce. But what companies gain in expanded reach and productivity can sometimes be lost in employee engagement...
Does it seem like employee expectations continue to rise when it comes to the business tools they use? And understandably so, as the technology in their personal lives improves and accumulates, it is natural to expect that the technology in business will be even...
Every company likes having satisfied customers, and when a customer is thrilled enough to provide endorsements and good reviews, even better. A happy customer base does not happen by accident, though, and few know this better than your employees who interact with...
In a recent installment of JSA TV, representatives from Comstar and 8×8 discussed the ins and outs of CPaaS (Communications Platform as a Service) and the value it can bring …Read More
