Don’t Let Your Phone System Control You

Share Button

You realize that your current phone system just does not cut it anymore for your security needs. So you do what any savvy IT professional or business administrator does – you research your options. You realize what’s important is a system which will minimize disruptions to your office and integrate with your current custom applications, all at a reasonable cost. Most importantly, you want to be able to control how you use, manage and pay for the communications system over the long term.

It might be time to consider a telephony platform that gives you total control in three critical manners:

1) Control how you manage it

If you like the idea of being able to control how and when you complete a system upgrade, and determine who administers changes to it, then an onsite phone system may be right for you. An onsite system gives you the physical control. You have the ability to determine when you want to make system changes and upgrades. It also gives you the ability to have a non-technical person manage moves, adds and changes as you need. And the flexibility of the system gives the administrator access from anywhere. In other words, it is a single image administration, no matter how many sites or locations you have.

2) Control who really is the “owner” and how you finance it

What is your ownership preference? If you have a certain comfort level when the assets you buy are sitting under your roof, an onsite phone system will give you complete custody of the equipment. Simply put, you own it. This type of investment can create a future benefit for your company by reducing long-term system costs while increasing the book value of your company. With an onsite system, you do not necessarily have to commit to large capital outlays. The financial decision of leasing, renting or buying is up to you. When you own the system, you have ultimate control over the asset. You decide how you spend money on the care and maintenance, helping you control your costs in a way that makes sense for you.

3) Control your applications and upgrades

The ease of administration with an onsite phone system means it will work with the applications you already own, while minimizing disruptions. If you have built your own custom applications that you want to integrate with your communications system, you can do that. Applications you have purchased, developed or customized like Microsoft Outlook, custom paging, and security applications are easily integrated with an onsite system you control. This allows you to keep what you already built and connect it with a system that offers you more control without affecting the productivity of your users.

Determining what is right for you

There are many companies that want to move to the cloud. And there are other companies that want to maintain control of the assets they own. As you consider your options, consider how an onsite phone system may allow you the type of control you require in your environment so you can:

  • minimize disruptions
  • integrate to applications you already customized
  • manage how you pay for the system

Is it time for an update? 5 ways to know. (Compliments of our partner, ShoreTel)