Unified Communications

Comstar Technologies, Your UCaaS Expert

As IT shifts to the cloud and we’re more connected than ever, businesses need a UCaaS partner with the support, experience, and expertise to transform their communications into an environment that fosters collaboration. With Unified Communications-as-a-Service from Comstar, companies can reduce or even eliminate their communication infrastructure costs by switching to a dynamic, flexible, cloud-based model while increasing efficiency across the organization.

Comstar’s team of UCaaS experts work diligently with businesses to deploy an array of cloud-based UCaaS tools. Our team goes above and beyond to meet each client’s specific needs, including migrating from on-premise assets and infrastructure to innovative hybrid models so businesses can fuse past investments with future goals.

Communication in the Digital Era

Sparking conversations across channels, Comstar’s UCaaS options present a myriad of benefits for both customers and their clients. By integrating voice, SMS, team messaging, fax, social media, video conferencing, and more, Comstar dramatically improves your business communication processes while increasing employee productivity and reducing costs. Your team can communicate effectively from any location or any device while leveraging cutting-edge technology for a truly unified communications experience.

Contact Centers

Customer experience is everything! Your business must provide a seamless experience across all channels to truly delight today’s tech-savvy customers. Power your contact center with a robust UCaaS platform that is scalable and easily accessible to accommodate a growing virtual workforce. With our cloud-based contact center solutions, your agents will be able to escalate calls without ever leaving the platform, reducing call times and cost. Holistic reporting will help drive better customer service and experiences, while third-party integrations further increase capabilities. Comstar has multiple contact center solutions to fit businesses of all sizes.

  • Improve agent and client experiences
  • Scalability and cost savings
  • Current solution agnostic. Don’t let current hardware dictate your selection, many Cloud Contact Centers fit nicely over the top of your current environment, no forklift required!
  • Operating expense models available as opposed to the capital intensive solutions of the past
  • Integrate a remote workforce and increase collaboration
  • CRM integration
  • Seamless transition between engagement platforms Social media, voice, SMS, live chat and email
  • Speech and sentiment analytics. Extract keywords to better route a call and triage the issue at hand.

Let’s get Talking!

Whether you have 20 employees or 2,000, Comstar, your expert UCaaS partner, has you covered! From sourcing to deployment, training, support and billing, Comstar has your Unified Communications needs addressed. In addition to offering our own UCaaS platform, perfect for businesses looking for increased flexibility, we partner with Gartner magic quadrant leaders in the UCaaS space to diversify our solution options. Each UCaaS option can be customized to suit your business needs and is backed by Comstar’s expert team. With over 30 years of excellence and unparalleled support, we partner with our clients to ensure a seamless implementation. Post-integration we are here to ensure adoption, to maximize the benefit of the UCaaS deployment and meet your business objectives.

Top UCaaS Features

UCaaS Collaboration and Productivity

  • Unlimited Voice Calling (Domestic and Global)
  • Video Meetings and Conferencing
  • Team Chat and Instant Messaging
  • Virtual File Sharing
  • Business Text/SMS
  • Call Monitoring
  • Call Groups and Paging Groups
  • Regulatory Compliance

UCaaS User Experience

  • Virtual Fax
  • Detailed Reporting
  • Contact Center
  • Call Forwarding/Recording
  • User Portal
  • Virtual Receptionist

UCaaS Flexibility

  • Mobility
  • Bring Your Own Device (BYOD) Capabilities
  • Business Continuity
  • Omni-Channel Equipped
  • App Plugin and Integrations
  • Work from Anywhere in the World

Comstar’s UCaaS options seamlessly integrate into today’s leading applications and are scalable, flexible, and easy to adopt. Whether your organization is looking for CapEX or OpEX savings models, Comstar has different UCaaS platforms to help you maximize the value driven by your Unified Communications.

Connect With Comstar

For more information and to connect with Comstar, your leading UCaaS provider, click here.