Support Escalation Process
Call (800) 498-1206, reference the ticket number and receive a status from the Comstar Support Center.
If you feel the request has not been handled to your complete satisfaction and you need further assistance from Comstar management, follow the escalation list below:
If no reply after 30 minutes call
Client Support Service Manager
If no reply after an additional 30-minute call
Director of Client Support Services
SVP Sales & Marketing