The New Role of Physical Security Solutions

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No matter your place of work, study, or residence, health and security protocols have always been an important part of managing a safe environment. Now, physical security solutions are more critical than ever. Recently, Comstar hosted an expert panel highlighting physical security trends- from keyless entry to thermal cameras to centralized reporting systems – in an impactful webinar called The New Role of Physical Security Solutions. The panel of industry experts includes:

Dave Johnson, President, Comstar
Leslie Mathis, Asset Manager, Woodfield Investments
Morgan Harris, Enterprise Solutions Engineer, Verkada
Warren Reyburn, Senior VP Sales and Marketing, Comstar
Moderator: Dean Perrine, Executive Vice President, JSA

Keep reading to get a preview of some of the discussion points from the timely webinar, and click here or scroll down to replay the webinar in its entirety.

Pandemic Protocols Shaking Up Businesses

According to a recent CFO survey performed by Deloitte, only 42% of organizations have returned to an operating level equivalent to that of pre-pandemic performance. For attendees of the webinar, 88% thought the figure would be 42% or less. Much of this lag pertains to new technology adoption to support operational changes meant to protect building inhabitants from health concerns.

As a manager of many different multi-tenant properties, nobody knows this better than Leslie Mathis of Woodfield Investments. Mathis estimates that their facilities adopted five years-worth of technology over the course of 60 to 90 days. “Everything we’re doing has completely changed,” explains Mathis, “How do we handle technology? How can we embrace what’s going on today when it comes to the design of future projects? All of this affects our teams and our residents. There has been some great technology that we’ve adopted. It’s ever-evolving.”

For Verkada’s Morgan Harris, who oversees the design and implementation of many high-tech cloud security camera systems, he’s seen the demand for indoor tracking technology increase. The technology can not only identify which people are wearing protective masks, but also who has travelled to which areas of the building in the event contact tracing is necessary.

Visitor Management Top of Mind

Amazing new trends in Physical Security as a Service (PSaaS) technologies don’t just relate back to pandemic-related adjustments. As Johnson notes in the webinar, the same technology used to prevent health risks can also be used to provide general safety, and ultimately productivity. The attendees of the webinar agreed, citing visitor registration and tracking as their most notable security exposure point, as well as the largest obstacle to their peace of mind. The ability to control who comes and goes through automated permissions and access restrictions has never been more sophisticated.

For Reyburn, the most exciting aspect is the ability to monitor in real-time and send alerts using a variety of mediums. For Harris, the value lies in tracking past events using advanced reporting tools and sophisticated heat maps.

Integrating Security Aspects

Throughout the webinar, a common theme was the importance of different aspects of security hardware and software working together, as Johnson cites this as one of the primary benefits of commercial-grade systems.

Interoperability and interconnectedness of different technology was widely presented as a best practice to aim for. For instance, Mathis notes an example where a keyless entry system must be able to seamlessly integrate into the operating software overseeing their visitor management plan: “it has to be easy to use.”

Post-webinar, attendees and panelists continued the conversation with a Q&A session on LinkedIn. To check out some of the most pressing questions around PSaaS, click here.

For more details on Comstar’s dynamic security offerings, and to receive a complimentary Verkada demonstration, fill out our contact form today.