Unified Communications as a Service – The PBX Journey to the Cloud

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The Cloud has dramatically impacted how we do business, our infrastructure, our user access and security. Users can work anywhere at any time as applications break free from onsite hardware. And it’s just getting started.

Cloud treatment has reached business communications too, as users can access business phone system features and functionality anywhere. Not only can Cloud communications (also sometimes referred to as UCaaS, or Unified Communications as a Service) save money and improve user productivity, but it’s an advantage for flexibility, scalability, a reliable monthly pricing model, and also security.

6 Benefits from a Cloud Communications System

Here is a closer look at these six benefits your company can enjoy with UCaaS from the Cloud:

1. Saving money: Companies no longer have the expense of purchasing and maintaining equipment in-house. It is all hosted in a separate secure center. Plus, the cloud offers the most up-to-date software versions at all times, which spares companies the time and resources of always planning and running updates.

2. Improving productivity: Wherever there is web access, employees are able to access the full features of the communications system. Desktop phones, softphones on PCs, apps on smartphones – all provide the same functionality to users they can get from their company office. These features boost collaboration with their colleagues or clients, no matter where they are.

Why do these features for employees matter to my customers?

3. Flexibility: Why pay for 50 user licenses when you only have 40 employees? Or a 500 user license when you only have 400 employees? With Cloud communications, you only pay for what you need. And you can add more functionality for only the specific users that require it. This model tailors to your needs much more flexibly.

4. Scalability: The Cloud scales quickly and easily to meet the needs of your company. With UCaaS, you can add or subtract your number of users through a simple web interface, not requiring costly software upgrades or complicated provisioning.

5. Subscription pricing model: No more capital outlays or expensive upgrades. You are simply billed monthly for the service, just like your other cloud applications.

6. Security: Cloud communications services are maintained in large data centers. Whether your company is large, not so large, or even an army of 1, you can enjoy enterprise-grade or higher security and reliability – a level that could be unreachable from a small onsite system.

With the many benefits cloud communications provides, it is important to ask the question: How do I know if it really is the right time to move on to a new communications system?

Time for an update? 5 ways to know